Privacy and Cookie Policy

International Cordage East, Ltd. (InCord) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.incord.com (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

If you believe any information in our possession about your company is incorrect or incomplete, please email us at info@incord.com and we will promptly correct such information.

Who are we?

InCord is a custom netting fabricator. Our main address is 226 Upton Road, Colchester, CT 06415.

How do we collect information from you?

We collect information from you when you interact with our website.

What type of information do we collect from you?

We may collect information about you in a variety of ways, including:

  • Analytics:  We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of the services and report on activities and trends.
  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and mailing address, when you voluntarily provide it to us through forms, subscriptions, or other interactions.  
  • Usage Data: We may collect information about your interactions with our Site, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.
  • Cookies and Tracking Technologies: Our Site may use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about how you use the Site. You can control cookie preferences through your browser settings.

How do we use your information?

We may use your information to:

  • provide, maintain, and improve our Site and services;
  • communicate with you, including sending newsletters, marketing communications, and other information related to your inquiries or services;
  • seek your views or comments on the services or products we provide;
  • notify you of updates to our services and products;
  • process your transactions and manage your account;
  • analyze usage and trends to improve our Site and services;
  • comply with legal obligations and protect our rights.

Who has access to your information?

We will not sell, lease, or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Phone numbers and other personal information collected for and with SMS consent will not be shared with third parties or affiliates for rent or marketing purposes under any circumstances.

Types of SMS Communications

  • If you have consented to receive text messages from InCord, you may receive text messages related to your web form inquiries.
  • Below are examples:
  • Customers and Guests: Updates regarding your request for a quote

*Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy URL] and [Terms of Service URL]

For legal reasons, we may disclose your information if required by law or in response to valid requests by public authorities.

For business transfers, in the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We may pass your information on to third party providers (agencies and subcontractors) who will complete tasks and provide services on our behalf. However, when we use third party service providers, we disclose only the personal information necessary to deliver the service.

Your Options

You have a choice about whether you would like to receive information from us. We will not contact you for marketing purposes by email, phone, or text unless you have given your consent.

Opting Out

If you wish to unsubscribe, contact us at info@incord.com or by telephone at 860.537.1414.

Security of Your Information

We will take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

How do we use Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences (like login details, language settings, and other display preferences) to provide a more tailored browsing experience.

These cookies help us understand how visitors interact with our website by collecting information such as which pages are most visited, how long users stay on the site, and any errors encountered. This anonymous data helps us improve the site’s functionality and content.

You have the option to control cookie settings through your browser. This includes the ability to block or delete cookies as needed. However, disabling cookies may affect your browsing experience on our website, potentially limiting certain features.

Links to other websites

Our website may contain hyperlinks to and details of third party websites. We have no control over, and are not responsible for, third parties’ privacy policies and practices. These sites are not governed by our privacy statement.

Changes to this Policy

We may update this Privacy Policy from time to time by publishing a new version on our Site. You should check this page occasionally to ensure you understand any changes to this Policy. Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.

This Policy was last updated on October 3, 2024.